/* =========================================================
   HBS Garage · Feedback & Hilfe
   ========================================================= */

.feedback-page,
.feedback-thread-page {
    width: 100%;
    min-width: 0;
    display: grid;
    gap: 1rem;
    padding: .7rem 0 3rem;
}


/* =========================================================
   HERO
   ========================================================= */

.feedback-hero {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 2rem;
    padding: 1.55rem 1.7rem;
    border: 1px solid var(--color-border);
    border-radius: 24px;
    background:
        radial-gradient(
            circle at 92% 12%,
            rgba(126, 166, 112, .18),
            transparent 31%
        ),
        linear-gradient(
            135deg,
            #fafbf7,
            #eff5ed
        );
}

.feedback-hero-copy {
    max-width: 720px;
}

.feedback-hero h1 {
    margin: .25rem 0 .4rem;
    color: var(--color-text);
    font-size: clamp(1.9rem, 4vw, 2.8rem);
    line-height: 1.04;
    letter-spacing: -.04em;
}

.feedback-hero h1 span {
    color: var(--color-primary);
}

.feedback-hero p {
    max-width: 660px;
    margin: 0;
    color: var(--color-text-muted);
    font-size: .78rem;
    line-height: 1.6;
}

.feedback-hero-trust {
    flex: 0 0 auto;
    display: grid;
    grid-template-columns: 40px minmax(0, 1fr);
    gap: .6rem;
    align-items: center;
    min-width: 190px;
    padding: .75rem .85rem;
    border: 1px solid var(--color-border);
    border-radius: 14px;
    background: rgba(255,255,255,.88);
}

.feedback-hero-trust-icon {
    width: 40px;
    height: 40px;
    display: grid;
    place-items: center;
    border-radius: 11px;
    background: var(--color-primary-light);
}

.feedback-hero-trust > div {
    display: grid;
}

.feedback-hero-trust small {
    color: var(--color-text-muted);
    font-size: .55rem;
}

.feedback-hero-trust strong {
    margin-top: .05rem;
    font-size: .67rem;
}


/* =========================================================
   COMPOSE
   ========================================================= */

.feedback-layout {
    display: grid;
    grid-template-columns:
        minmax(0, 1.5fr)
        minmax(245px, .5fr);
    gap: 1rem;
    align-items: start;
}

.feedback-compose-card,
.feedback-info-card,
.feedback-history,
.feedback-thread-header,
.feedback-reply-card,
.feedback-thread-side-card {
    border: 1px solid var(--color-border);
    border-radius: 18px;
    background: #fff;
    box-shadow: 0 4px 16px rgba(25,47,31,.03);
}

.feedback-compose-card {
    padding: 1.2rem;
}

.feedback-section-heading {
    display: grid;
    grid-template-columns: 42px minmax(0,1fr);
    gap: .7rem;
    align-items: center;
    margin-bottom: 1rem;
    padding-bottom: .9rem;
    border-bottom: 1px solid var(--color-border);
}

.feedback-section-icon {
    width: 42px;
    height: 42px;
    display: grid;
    place-items: center;
    border-radius: 12px;
    background: var(--color-primary-light);
}

.feedback-section-heading h2 {
    margin: .1rem 0 .15rem;
    font-size: 1rem;
}

.feedback-section-heading p {
    margin: 0;
    color: var(--color-text-muted);
    font-size: .64rem;
    line-height: 1.45;
}

.feedback-form {
    display: grid;
    gap: .85rem;
}

.feedback-field,
.feedback-rating-fieldset {
    min-width: 0;
}

.feedback-rating-fieldset {
    margin: 0;
    padding: 0;
    border: 0;
}

.feedback-field > label,
.feedback-rating-fieldset legend {
    display: block;
    margin-bottom: .35rem;
    font-size: .67rem;
    font-weight: 850;
}

.feedback-field .input,
.feedback-textarea,
.feedback-reply-textarea {
    width: 100%;
    min-width: 0;
    max-width: 100%;
    box-sizing: border-box;
}

.feedback-textarea,
.feedback-reply-textarea {
    resize: vertical;
}

.feedback-rating-row {
    display: flex;
    align-items: center;
    gap: .65rem;
}

.feedback-rating-row > small {
    color: var(--color-text-muted);
    font-size: .56rem;
}

.feedback-stars {
    display: flex;
    flex-wrap: wrap;
    gap: .3rem;
}

.feedback-star-option {
    position: relative;
    cursor: pointer;
}

.feedback-star-input {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip-path: inset(50%);
}

.feedback-star {
    width: 38px;
    height: 38px;
    display: grid;
    place-items: center;
    border: 1px solid var(--color-border);
    border-radius: 10px;
    background: #fff;
    color: #c5c9c1;
    font-size: 1.15rem;
    transition:
        transform .15s ease,
        border-color .15s ease,
        background .15s ease,
        color .15s ease;
}

.feedback-star-option:hover .feedback-star,
.feedback-star-option.is-active .feedback-star {
    transform: translateY(-1px);
    border-color: #d9b74a;
    background: #fff8dc;
    color: #d1a719;
}

.feedback-star-none {
    min-height: 38px;
    display: inline-flex;
    align-items: center;
    padding: 0 .65rem;
    border: 1px solid var(--color-border);
    border-radius: 10px;
    background: #fff;
    color: var(--color-text-muted);
    font-size: .6rem;
    font-weight: 750;
}

.feedback-star-input:checked + .feedback-star-none {
    border-color: var(--color-primary);
    background: var(--color-primary-light);
    color: var(--color-primary-dark);
}

.feedback-field-meta {
    display: flex;
    justify-content: space-between;
    gap: .7rem;
    margin-top: .3rem;
    color: var(--color-text-muted);
    font-size: .57rem;
    line-height: 1.4;
}

.feedback-submit-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding-top: .2rem;
}

.feedback-submit-row > span {
    max-width: 390px;
    color: var(--color-text-muted);
    font-size: .58rem;
    line-height: 1.45;
}

.feedback-submit {
    flex: 0 0 auto;
    display: inline-flex;
    align-items: center;
    gap: .45rem;
}


/* =========================================================
   INFO
   ========================================================= */

.feedback-info-card {
    position: sticky;
    top: calc(var(--header-height, 74px) + 1rem);
    padding: 1.05rem;
    background:
        linear-gradient(
            180deg,
            #f7faf5,
            #fff
        );
}

.feedback-info-icon {
    width: 42px;
    height: 42px;
    display: grid;
    place-items: center;
    margin-bottom: .7rem;
    border-radius: 12px;
    background: var(--color-primary-light);
}

.feedback-info-card h2 {
    margin: .25rem 0 .35rem;
    font-size: .9rem;
    line-height: 1.35;
}

.feedback-info-card > p {
    margin: 0;
    color: var(--color-text-muted);
    font-size: .63rem;
    line-height: 1.5;
}

.feedback-info-points {
    display: grid;
    gap: .65rem;
    margin-top: .9rem;
}

.feedback-info-points > div {
    display: grid;
    grid-template-columns: 25px minmax(0,1fr);
    gap: .5rem;
    align-items: start;
}

.feedback-info-points > div > span {
    width: 25px;
    height: 25px;
    display: grid;
    place-items: center;
    border-radius: 50%;
    background: var(--color-primary);
    color: #fff;
    font-size: .55rem;
    font-weight: 900;
}

.feedback-info-points p {
    margin: 0;
    color: var(--color-text-muted);
    font-size: .59rem;
    line-height: 1.4;
}

.feedback-info-points strong {
    display: block;
    margin-bottom: .05rem;
    color: var(--color-text);
    font-size: .63rem;
}


/* =========================================================
   HISTORY
   ========================================================= */

.feedback-history {
    padding: 1.1rem;
}

.feedback-history-heading {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: .8rem;
}

.feedback-history-heading h2 {
    margin: .12rem 0 0;
    font-size: 1rem;
}

.feedback-thread-count {
    min-width: 34px;
    height: 34px;
    display: grid;
    place-items: center;
    border-radius: 50%;
    background: var(--color-primary-light);
    color: var(--color-primary-dark);
    font-size: .68rem;
    font-weight: 900;
}

.feedback-thread-list {
    display: grid;
    gap: .55rem;
}

.feedback-thread-card {
    display: grid;
    grid-template-columns:
        40px
        minmax(0,1fr)
        auto;
    gap: .7rem;
    align-items: center;
    padding: .75rem;
    border: 1px solid var(--color-border);
    border-radius: 13px;
    background: #fff;
    color: inherit;
    text-decoration: none;
    transition:
        transform .15s ease,
        border-color .15s ease,
        box-shadow .15s ease;
}

.feedback-thread-card:hover {
    transform: translateY(-1px);
    border-color: #cad9c4;
    box-shadow: 0 8px 22px rgba(25,47,31,.06);
}

.feedback-thread-symbol {
    width: 40px;
    height: 40px;
    display: grid;
    place-items: center;
    border-radius: 11px;
    background: var(--color-surface-muted);
}

.feedback-thread-symbol--idea {
    background: #eef4ff;
}

.feedback-thread-symbol--problem {
    background: #fff0ef;
}

.feedback-thread-symbol--praise {
    background: #fff8db;
}

.feedback-thread-card-main {
    min-width: 0;
}

.feedback-thread-meta {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: .3rem;
}

.feedback-category-badge,
.feedback-status-badge,
.feedback-user-badge {
    display: inline-flex;
    align-items: center;
    min-height: 23px;
    padding: .15rem .48rem;
    border-radius: 999px;
    font-size: .55rem;
    font-weight: 850;
}

.feedback-category-badge {
    background: #eef4eb;
    color: var(--color-primary-dark);
}

.feedback-category-problem {
    background: #fff0ef;
    color: #a3484b;
}

.feedback-category-praise {
    background: #fff8db;
    color: #876d14;
}

.feedback-category-idea {
    background: #eef4ff;
    color: #496a9c;
}

.feedback-status-badge {
    background: #eef7ef;
    color: #3c7846;
}

.feedback-status-badge.is-closed {
    background: #f0f1ee;
    color: #70756c;
}

.feedback-user-badge {
    background: #f5f2ff;
    color: #66539a;
}

.feedback-thread-card h3 {
    margin: .35rem 0;
    font-size: .72rem;
    line-height: 1.4;
}

.feedback-thread-footer {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    gap: .5rem;
    color: var(--color-text-muted);
    font-size: .56rem;
}

.feedback-thread-rating-small {
    color: #a88312;
}

.feedback-thread-arrow {
    color: var(--color-primary);
    font-size: 1rem;
    font-weight: 900;
}

.feedback-empty {
    display: flex;
    align-items: center;
    gap: .7rem;
    padding: 1rem;
    border: 1px dashed var(--color-border);
    border-radius: 13px;
    background: #fafbf8;
}

.feedback-empty-icon {
    width: 42px;
    height: 42px;
    display: grid;
    place-items: center;
    border-radius: 12px;
    background: #fff;
}

.feedback-empty h3 {
    margin: 0 0 .12rem;
    font-size: .72rem;
}

.feedback-empty p {
    margin: 0;
    color: var(--color-text-muted);
    font-size: .6rem;
}


/* =========================================================
   THREAD
   ========================================================= */

.feedback-back-link {
    display: inline-flex;
    width: fit-content;
    align-items: center;
    gap: .35rem;
    color: var(--color-primary-dark);
    font-size: .66rem;
    font-weight: 800;
    text-decoration: none;
}

.feedback-thread-layout {
    display: grid;
    grid-template-columns:
        minmax(0,1.5fr)
        minmax(230px,.5fr);
    gap: 1rem;
    align-items: start;
}

.feedback-thread-main {
    min-width: 0;
    display: grid;
    gap: .8rem;
}

.feedback-thread-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1rem;
    padding: 1rem 1.1rem;
}

.feedback-thread-header h1 {
    margin: .35rem 0 .15rem;
    font-size: 1.25rem;
    letter-spacing: -.025em;
}

.feedback-thread-header p {
    margin: 0;
    color: var(--color-text-muted);
    font-size: .63rem;
}

.feedback-thread-rating {
    flex: 0 0 auto;
    display: grid;
    justify-items: end;
    gap: .15rem;
}

.feedback-thread-rating > div {
    display: flex;
    gap: .04rem;
    color: #c6c9c3;
    font-size: .95rem;
}

.feedback-thread-rating .is-filled {
    color: #d1a719;
}

.feedback-thread-rating strong,
.feedback-no-rating {
    color: var(--color-text-muted);
    font-size: .57rem;
}


/* ---------- Chat ---------- */

.feedback-conversation {
    min-height: 300px;
    max-height: min(58vh, 620px);
    display: grid;
    align-content: start;
    gap: .7rem;
    overflow-y: auto;
    overscroll-behavior: contain;
    padding: 1rem;
    border: 1px solid var(--color-border);
    border-radius: 18px;
    background:
        linear-gradient(
            180deg,
            #fafbf8,
            #f6f8f4
        );
}

.feedback-message {
    width: min(82%, 680px);
    display: grid;
    grid-template-columns: 34px minmax(0,1fr);
    gap: .5rem;
    align-items: end;
}

.feedback-message.is-own {
    justify-self: end;
    grid-template-columns: minmax(0,1fr) 34px;
}

.feedback-message.is-own .feedback-message-avatar {
    grid-column: 2;
}

.feedback-message.is-own .feedback-message-body {
    grid-column: 1;
    grid-row: 1;
    border-color: #cadfc3;
    background: var(--color-primary-light);
}

.feedback-message-avatar,
.feedback-thread-user-avatar {
    overflow: hidden;
    display: grid;
    place-items: center;
    border-radius: 50%;
    background: #e8ece5;
    color: var(--color-text);
    font-weight: 900;
}

.feedback-message-avatar {
    width: 34px;
    height: 34px;
    font-size: .65rem;
}

.feedback-message.is-admin .feedback-message-avatar {
    background: var(--color-primary);
    color: #fff;
}

.feedback-message-avatar img,
.feedback-thread-user-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.feedback-message-body {
    min-width: 0;
    padding: .7rem .8rem;
    border: 1px solid var(--color-border);
    border-radius: 14px;
    background: #fff;
}

.feedback-message-meta {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: .3rem;
    margin-bottom: .28rem;
}

.feedback-message-meta strong {
    font-size: .62rem;
}

.feedback-message-meta > span {
    padding: .08rem .28rem;
    border-radius: 999px;
    background: var(--color-primary);
    color: #fff;
    font-size: .48rem;
    font-weight: 850;
}

.feedback-message-meta time {
    margin-left: auto;
    color: var(--color-text-muted);
    font-size: .51rem;
}

.feedback-message-body p {
    margin: 0;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
    font-size: .69rem;
    line-height: 1.55;
}


/* ---------- Reply ---------- */

.feedback-reply-card {
    padding: .9rem;
}

.feedback-reply-heading {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: .65rem;
}

.feedback-reply-heading h2 {
    margin: .1rem 0 0;
    font-size: .85rem;
}

.feedback-status-button {
    min-height: 34px;
    padding: .42rem .6rem;
    border: 1px solid var(--color-border);
    border-radius: 9px;
    background: #fff;
    color: var(--color-text-muted);
    font: inherit;
    font-size: .57rem;
    font-weight: 800;
    cursor: pointer;
}

.feedback-status-button:hover {
    border-color: var(--color-primary);
    color: var(--color-primary-dark);
}

.feedback-reply-form {
    display: grid;
    gap: .5rem;
}

.feedback-reply-actions {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: .8rem;
}

.feedback-reply-actions > span {
    max-width: 420px;
    color: var(--color-text-muted);
    font-size: .55rem;
    line-height: 1.4;
}


/* ---------- Thread Sidebar ---------- */

.feedback-thread-side {
    position: sticky;
    top: calc(var(--header-height, 74px) + 1rem);
    display: grid;
    gap: .7rem;
}

.feedback-thread-side-card {
    padding: .9rem;
}

.feedback-thread-side-icon {
    width: 38px;
    height: 38px;
    display: grid;
    place-items: center;
    margin-bottom: .55rem;
    border-radius: 11px;
    background: var(--color-primary-light);
}

.feedback-thread-side-card h2 {
    margin: 0;
    font-size: .78rem;
}

.feedback-thread-side-card > p {
    margin: .25rem 0 0;
    color: var(--color-text-muted);
    font-size: .57rem;
    line-height: 1.45;
}

.feedback-thread-facts {
    display: grid;
    margin-top: .55rem;
}

.feedback-thread-facts > div {
    display: flex;
    justify-content: space-between;
    gap: .6rem;
    padding: .48rem 0;
    border-bottom: 1px solid var(--color-border);
}

.feedback-thread-facts > div:last-child {
    border-bottom: 0;
}

.feedback-thread-facts span {
    color: var(--color-text-muted);
    font-size: .55rem;
}

.feedback-thread-facts strong {
    max-width: 60%;
    font-size: .56rem;
    text-align: right;
}

.feedback-thread-user {
    display: grid;
    grid-template-columns: 38px minmax(0,1fr);
    gap: .55rem;
    align-items: center;
    margin-top: .55rem;
}

.feedback-thread-user-avatar {
    width: 38px;
    height: 38px;
    font-size: .65rem;
}

.feedback-thread-user > div:last-child {
    min-width: 0;
    display: grid;
}

.feedback-thread-user strong {
    font-size: .61rem;
}

.feedback-thread-user small {
    overflow: hidden;
    margin-top: .05rem;
    color: var(--color-text-muted);
    font-size: .52rem;
    text-overflow: ellipsis;
}


/* =========================================================
   RESPONSIVE
   ========================================================= */

@media (max-width: 900px) {

    .feedback-layout,
    .feedback-thread-layout {
        grid-template-columns: 1fr;
    }

    .feedback-info-card,
    .feedback-thread-side {
        position: static;
    }

    .feedback-thread-side {
        grid-template-columns:
            repeat(2,minmax(0,1fr));
    }
}


@media (max-width: 650px) {

    .feedback-page,
    .feedback-thread-page {
        padding-top: .25rem;
        padding-bottom: 6rem;
    }

    .feedback-hero {
        align-items: stretch;
        flex-direction: column;
        gap: 1rem;
        padding: 1.15rem;
        border-radius: 19px;
    }

    .feedback-hero-trust {
        min-width: 0;
    }

    .feedback-compose-card,
    .feedback-history {
        padding: .9rem;
    }

    .feedback-rating-row,
    .feedback-submit-row,
    .feedback-reply-heading,
    .feedback-reply-actions {
        align-items: stretch;
        flex-direction: column;
    }

    .feedback-rating-row {
        gap: .35rem;
    }

    .feedback-star {
        width: 36px;
        height: 36px;
    }

    .feedback-star-none {
        min-height: 36px;
    }

    .feedback-field .input,
    .feedback-textarea,
    .feedback-reply-textarea {
        font-size: 16px;
    }

    .feedback-submit,
    .feedback-reply-actions .btn,
    .feedback-status-button {
        width: 100%;
        justify-content: center;
    }

    .feedback-thread-card {
        grid-template-columns: 36px minmax(0,1fr);
    }

    .feedback-thread-symbol {
        width: 36px;
        height: 36px;
    }

    .feedback-thread-arrow {
        display: none;
    }

    .feedback-thread-footer {
        align-items: flex-start;
        flex-direction: column;
    }

    .feedback-thread-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .feedback-thread-rating {
        justify-items: start;
    }

    .feedback-message,
    .feedback-message.is-own {
        width: 96%;
    }

    .feedback-thread-side {
        grid-template-columns: 1fr;
    }
}


@media (max-width: 430px) {

    .feedback-stars {
        gap: .2rem;
    }

    .feedback-star {
        width: 34px;
        height: 34px;
        font-size: 1rem;
    }

    .feedback-star-none {
        width: 100%;
        justify-content: center;
        min-height: 34px;
    }

    .feedback-message,
    .feedback-message.is-own {
        width: 100%;
        grid-template-columns: 30px minmax(0,1fr);
    }

    .feedback-message.is-own {
        grid-template-columns: minmax(0,1fr) 30px;
    }

    .feedback-message-avatar {
        width: 30px;
        height: 30px;
    }
}